Refund And Return Policy
Refund and Return Policy
Overview
At mithumobilecente, we want you to be completely satisfied with your purchase. If you are not entirely satisfied, we’re here to help. This policy outlines the guidelines and procedures for returns, refunds, and exchanges.
Returns
- You have [number] days to return an item from the date you received it.
- To be eligible for a return, your item must be unused and in the same condition that you received it.
- Your item must be in the original packaging.
- You must provide a receipt or proof of purchase.
Refunds
- Once we receive your item, we will inspect it and notify you of the status of your refund.
- If your return is approved, we will initiate a refund to your original method of payment.
- Refund processing times may vary, but typically, you can expect your refund within [number] business days.
Exchanges
- If you received a defective or damaged item, we can replace it with the same item, provided it is in stock.
- If you would like to exchange your item for a different one, the item must be in original condition and the same rules for returns apply.
- Contact our customer service team to arrange exchanges.
Shipping Costs
- You are responsible for paying for your own shipping costs for returning your item.
- Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
- If we sent you the wrong item or a defective product, we will cover the return shipping costs.
Non-Returnable Items
Some items are exempt from being returned, including:
- Gift cards
- Downloadable software products
- Certain health and personal care items
- Perishable goods
How to Start a Return
- To start a return, contact our customer service team at [insert contact information].
- Provide your order number, item details, and reason for the return.
- Follow the instructions given by our team for shipping your item back.
Contact Us
If you have any questions about our Refund and Return Policy, contact us at:
- Email: mithumobilecentre@gmail.com
- Phone: 6290677462
- Address: Mithu mobile center , 27 Belgharia Kolkata 700058
MITHU MOBILE CENTER
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